Designation of Freight Forwarders, Customs Agents as Revenue Collectors in Nigeria
By Aniezechukwu Francis Uchechukwu
PREAMBLE:
Licensed Customs Agents and Freight Forwarders (hereafter “agents”) effectively channel national trade flows and secure customs revenue. Yet Nigeria lacks formal recognition of their role as designated revenue collectors, unlike global counterparts where such agents are incentivized or embedded in revenue frameworks.
2. International Evidence of Empirical Impact
Kenya: Customs Clearance Efficiency Improves Revenue
A case study at Kenya’s Malaba border (Kenya Revenue Authority) showed modernization—automation of customs clearance, streamlined single administrative documents, and improved clearance procedures—boosted revenue by 38.1% within months of reform .
Though not specifically tied to agents, it underscores that well‑functioning clearance systems, in which licensed agents play a central role, directly drive revenue collection.
Jordan: Risk‑Based Targeting Enhances Revenue Protection
Analysis of Jordan Customs in 2019 found risk‑selectivity criteria significantly improved revenue protection—argued as part of frameworks that include recognition and use of customs intermediaries to filter fraud and ensure compliant declarations .
Norway: Customs Brokers Support Larger Trade Values
Norwegian data on manufacturers showed customs brokers handle larger trade values and expand trade volumes: importers using brokers export/import more consistently and with higher value than self‑declarants, indicating brokers’ critical role in mobilizing trade volume and customs base .
3. Global Practice: Designation & Incentive Models
United States (Title 19 CFR §111): Customs brokers are certified and formally recognized in compliance, operating as statutory intermediaries responsible for accurate declaration and revenue handling.
EU, UK, Singapore, China: Brokers integrated into AEO/Trusted Trader schemes; these programs explicitly recognize agents as revenue facilitators through prioritized processing and reduced inspections in exchange for compliance records and volume thresholds.
Transparent models in leading economies demonstrate how formal designation and incentive-based frameworks elevate performance and revenue.
4. Nigeria Context: Current Revenue Landscape
2024 Customs Collections: ₦6.105 trillion (90% growth over 2023).
Q1 2025: ₦1.75 trillion, exceeding quarterly target by 6%.
All customs transactions legally flow through licensed agents under the Nigeria Customs Service Act (2023) (see Sections 153–159). This creates a de facto collector network—yet with no formal policy designation or incentives positioning agents as revenue partners.
5. Proposed Framework
Policy Element Description
Designation Officially recognize agents as Revenue Collectors in NCS and Ministry of Finance structures
Revenue Participation Introduce a 0.5–1% performance-based bonus on duties processed by licensed agents
Transparent Metrics Publish agent-level performance indicators to benchmark compliance and collections
Incentive Programs Integrate agents into AEO/Trusted Trader models with faster clearance and inspection reduction
Capacity Building Provide grants for training and certification aligned with WCO/WTO standards
6. Empirical & Practical Outcomes
Revenue Uplift: Globally, risk-based and performance-aligned customs frameworks (e.g., Jordan, Kenya) have significantly improved compliance and collections .
Trade Volume Growth: The Norwegian case shows brokers drive higher trade values and frequency—translating to larger customs base .
Behavioral Alignment: Performance-based bonuses in public agencies (e.g., Nigeria’s FIRS) increased compliance and output—similar incentives could work in agent networks.
7. Benefits to Nigeria
1. Increased Customs Revenue: Agents motivated by bonus systems will ensure accurate, compliant declarations, minimizing leakages and maximizing duty receipts.
2. Enhanced Compliance & Integrity: Transparent performance-linked systems reduce inducements, corruption, and false declarations.
3. Streamlined Trade Facilitation: Recognition within AEO frameworks promotes timely clearance, improving Nigeria’s ease-of-doing-business ranking.
4. Alignment with International Standards: Positions Nigeria in line with WTO TFA, WCO RKC, IMO-FAL, and FIATA professional benchmarks.
8. Conclusion & Call to Action
Evidence from multiple countries demonstrates that enhancing the clearance ecosystem—especially by empowering licensed agents through recognition and incentives—substantially boosts customs revenue and compliance.
Without formal designation, Nigeria misses opportunities to harness this potential.
It is recommended that the Presidency:
Direct the formal designation of agents as Revenue Collectors, embedding them in statutory and institutional frameworks;
Task NCS and Ministry of Finance to design and operationalize a performance-linked bonus system within 90 days;
Mandate integration of designated agents into AEO/Trusted Trader structures.
Such measures would institutionalize the agents’ role in revenue collection, reinforce compliance, reduce corruption, and further sustain Nigeria’s revenue growth trajectory.
Aniezechukwu Francis Uchechukwu is the Director General, Sea Empowerment Research Centre and Policy Advisor on Trade Facilitation